What does a Security Operations Center (SOC) do?

The role of a Security Operations Center (SOC) is primarily focused on monitoring and analyzing an organization's security posture. This involves continuous surveillance of security systems and networks, detection of potential security threats or incidents, and responding to security events in a timely manner.

A SOC uses various tools and technologies to collect and analyze data related to security, such as system logs and alerts from network devices. By doing so, they can identify vulnerabilities and potential breaches, ensuring that the organization remains secure against cyber threats. Additionally, the SOC is responsible for incident response, which includes managing security incidents and coordinating the response efforts to mitigate the impact of such events.

In contrast, the other options focus on different functions that do not align with the core responsibilities of a SOC. For example, conducting remote training for staff pertains to employee education and skill development, which is not the primary function of a SOC. Handling customer service inquiries relates to customer relations and support, while implementing marketing strategies focuses on promoting services or products, neither of which involves cybersecurity monitoring or analysis.